Organization Stakeholders’ Participation and Performance of Social Security Investment Fund Project: A Case of Rwanda Social Security Board, Kigali, Rwanda


  • Jean Claude Ndikumana Mount Kenya University, Rwanda
  • Njenga Gitahi, PhD Mount Kenya University, Rwanda



This research focuses on stakeholder participation and its impact on the performance of Social Security Investment Fund (SSIF) projects at Rwanda Social Security Board (RSSB).Stakeholder theory, introduced by Edward Freeman, guides the study, emphasizing the importance of considering diverse stakeholder interests in decision-making. The specific objectives include assessing how organizational stakeholders influence project performance, exploring the role of effective communication in project collaboration, and examining the impact of stakeholder participation on project service satisfaction at RSSB.  The study will play role of relevant information and library increase at Mount Kigali. The study employs both descriptive and correlational statistics, using a mixed-methods approach with a target population of 810 stakeholders. Data analysis involves SPSS software, and questionnaires, distributed to 80 respondents, support empirical findings. The research is significant for Rwanda's economic development and contributes insights into global good governance practices. The findings highlights positive stakeholder engagement, with a mean rating of 4.42 and a moderate standard deviation of 0.807, signifying active involvement and reasonable level of agreement among respondents. Stakeholders are notably engaged in resource allocation and risk management, receiving a high mean score of 4.62 with low standard deviations, indicating consensus and well- received participation. Additionally, stakeholder involvement positively impacts company members' satisfaction and acceptance, with a mean score of 4.12, emphasizing their vital role in enhancing overall project performance. However, challenges in conflict resolution need significant improvement to maintain this positive trajectory. In the second part, the results reveal favorable financial trends, such as Bralirwa's increased market capitalization to Rwf 4.323 billion and Bank of Kigali's fair value gain on equity investment. RSSB should provide training and awareness programs can help stakeholders understand their roles and contributions better, and the establishment of clear roles and responsibilities ensures accountability and regular performance evaluations.

Keywords: Organization, Stakeholders’ participation, social security investment, fund      project, Rwand.

Author Biographies

Jean Claude Ndikumana, Mount Kenya University, Rwanda

School of Business and Economics

Njenga Gitahi, PhD, Mount Kenya University, Rwanda

School of Business and Economics


Anderson, C. N. (2020). Customer value propositions in business markets. Harvard Business Review.

Andrsen, C. T. (2020). Establishing the link between project management practices and project success;. Proceedings of PMI Research Conference. Washington, DC. Seattle.

Bill & Kothar. (2022). Influence of stakeholder’s role on performance of constituency’s development fund projects a case of Isiolo North Constituency. Kenya: University of Nairobi.

Du Toit, J. T. (2020). Conserving tropical nature: current challenges for ecologists. Trends in

Ecology and Evolution 19(1): 12–17.

Dwarf. (2016). Different stakeholder groups and their perceptions of project success.

International Journal of Project Management, 32, 189–201.

Fassin, Y. (2018). Imperfection and Shortcomings of the Stakeholder Models: Graphical Presentation. . Journal of Business Ethics, 4(80) 879-888.

Gray. (2019). Factors influencing construction stakeholders’ engagement outcome in Nigeria.

International Letters of Natural Science, 15(2): 13-19.

Kelly, D. (2019). Community participation in rangeland management; Barton ACT : RIRDC.:a report for the Rural Industries Research and Development Corporation.

Kwizera, M. (2017). Effect of stakeholder involvement on project success in rwanda: a case study of public policy information, monitoring and Advocacy (Ppima) In Gatsibo District (2012-2016). . kigali -Rwanda.

Mohan, H. &. (2018). Influence of stakeholder’s involvement on project performance: a case of NEMA automobile emission control project in Nairobi County (Unpublished thesis). University of Nairobi.

Mohan, H. (2018). A practical guide for engaging stakeholders, Participatory Learning for Sustainable Agriculture. World Development, . 23(8), pp. 1247- 1263.

Mubatsi, H. M. (2019). Impact of external stakeholder’s engagement on project portfolio management success in Pakistan. International Journal of Science International.

OAG. (2017). Monitoring and evaluating stakeholders’ participation in agriculture and rural development project. Rome: FAO.

Olander, S. (2015). Evaluation of stakeholders’ influence in the implementation of construction project. International journal of project Management, 23(4) 321-328.

Onditi and Ouma. (2017). Influence of stakeholders' involvement on performance of road projects at Kenya National Highways Authority. European Journal of Business Management, 1, (11).




How to Cite

Ndikumana, J. C., & Gitahi, N. (2024). Organization Stakeholders’ Participation and Performance of Social Security Investment Fund Project: A Case of Rwanda Social Security Board, Kigali, Rwanda. Journal of Entrepreneurship & Project Management, 8(2), 66–77.




Most read articles by the same author(s)

1 2 > >>