Effect of Performance Management and Capacity Building on Employee Performance in Madison Insurance Company Kenya Limited
Abstract
Performance of the employee is considered as what an employee does and what he/she does not do. Employee performance involves quality and quantity of output, presence at work, accommodative and helpful nature and timeliness of output. Employee performance therefore is a sign of the capacity of a company to efficiently achieve independent goals. One of the elements that is assessable is the employees' s performance through the level of their productivity. The study established the effects of performance management and capacity building on the employee performance in Madison Insurance Company Kenya Limited. The study target population were 1540 employees of the Madison Insurance Company Kenya of which 154 employees were selected as the sample size using the simple random sampling technique. Descriptive statistics and inferential statistics such as regression and correlation analysis was used analyse the data. The study findings indicated that the performance management and capacity building influenced the employee performance of insurance industries. There was a significant and positive relationship between performance management, capacity building and employee performance. The study therefore recommended that insurance industries should invest in performance management and capacity building.
Keywords: Performance management, Capacity Building, Employee performance, Insurance and Madison Insurance Company
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