Effect of Employee Training on Organizational Performance in Public Sector in Rwanda. A Case Study of Rwanda Social Security Board (RSSB)
DOI:
https://doi.org/10.53819/81018102t2329Abstract
This paper examined the effect of training on the performance of public-sector organizations using the Rwanda Social Security Board as a case study. The research approach design used in this study was descriptive, and a total of 130 questionnaires were distributed to respondents, of which 108 were fully completed and returned, and 10 interviews were conducted. The overall response rate was 90.7%. The sampling techniques used were simple random and purposive samplings. The analysis used both descriptive and inferential statistics of Pearson Correlation. Qualitative data was examined and categorized into themes, while quantitative data was coded and entered into the SPSS package. The study found that there is a significant relationship between training and organizational performance. The first statistic, R, is .908a, indicating that there is a great deal of variance shared by the independent variables and dependent variables. The R Square value of 0.824 indicates that approximately 82.4% of the variability in the outcome variable can be explained by the predictors in the model. The unstandardized coefficients for the predictor variables show their impacts on organizational performance at the Rwanda Social Security Board. Specifically, Training regulations have a coefficient of (β= 0.285, t=5.050, p value=0.000), and types of Training have a coefficient of (β= 0.123, t=2.028, p value=0.045). The coefficients are statistically significant on Organizational Performance at Rwanda Social Security Board, as indicated by their associated Sig. Values below 0.05. Based on the findings, the study recommends that the Rwanda Social Security Board conduct training needs assessments before recommending training for its employees and establish a transparent training policy that provides equal opportunities in training
Keywords: Employee training, types of training, training regulations and organizational performance
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