Influence of Leadership Communication and Employees Satisfaction on the Performance of Employees in the County Government of Makueni
Keywords:
Leadership Communication, Employees’ Satisfaction, Performance of Employees, County Government, Makueni CountyAbstract
Employee performance and productivity is of major concern in any economy worldwide. In Kenya there was establishment of the county government in 2010 after the promulgation of the constitution. This new system of governance in Kenya, devolution, is associated with greater participation in key decisions by members of society; a greater sense of shared vision and mission; an improved societal confidence and support based on greater knowledge and involvement. Although when the government was devolved into Counties most people left their original place of work and sought employment in the County Government, the challenge is that 20% of the jobs in the County Government are basically on contract and 80% are on permanent basis therefore this study tries to study the ways that the County government will have to adopt in order to retain their employees on job and ensure good performance. The general objective of the study was to investigate the determinants of employee performance success in Kenya: a case of Makueni county government. The study used descriptive research design. The study targeted the management and staff from the ten ministries/ departments in the county government of Makueni who were 220 in number. The study used the convenience sampling technique to select 96 managers who oversee the employees in executing their duties, the staff/ employees will also be sampled in regard to reporting to their managers in the county government of Makueni. The study found out that leadership communication and employees' satisfaction have a significant effect on employee performance. The study recommended for communication to be done directly to employees whenever possible, use of proper and effective means of communication and avoid abusive language. Satisfaction of employees is very key on their performance and therefore the county leadership should strengthen attracting employees with skills and developing those with limited skills to promote their self-worth and confidence which is so basic in satisfaction.
Keywords: Leadership Communication, Employees Satisfaction, Performance of Employees, County Government, Makueni County
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