Effects of E-Procurement Practices on Supply Chain Performance in Kenya

  • Solomon Kyalo Mutangili Management University of Africa


In today’s dynamic global competitive business environment, technology-based service is no longer an afterthought; rather it is a must for public and private organizations. It has become necessary for companies to provide their customers with cost-effective total solution and better customer satisfaction with innovative ideas and methods. With the emergence of Information and Communication Technology (ICT), companies have been forced to shift their operation from the traditional style to e-Business, e-Procurement and e- Supply Chain philosophy in order to sustain themselves. Over the past decade, both private and public sector organizations have been utilizing Information Technology (IT) to streamline and automate their purchasing and other processes. It is due to these backgrounds that this study undertook to assess the effects of e-procurement on supply chain management performance in Kenya. The research adopted descriptive research design to collect the quantitative and qualitative data that describes the effects of supplier performance and e-procurement strategy. The study concluded that there is increased tendency towards market structures and thin was interpreted to mean that the market that enabled the supply of the institution’s products and services is large enough to accommodate the business. The study concluded that there are secure and low cost procurement transactions and was interpreted to mean that E-invoicing has a great significance in the companies operation. The ability to reduce payment time, greater security of data, as well as numerous environmental benefits has made E-invoicing to be more applicable in the companies operating in the country.

Key Words: e-procurement practices, supply chain management, performance & Kenya.

Author Biography

Solomon Kyalo Mutangili, Management University of Africa

PhD Student, Management University of Africa, Kenya


Ageshin, A. (2001). E-procurement at Work: A Case Study, Production and Inventory Management Journal, 42, 1.

Andrea, C., & Margaret, T. (2009). Critical success factors for B2B ecommerce use within the UK NHS pharmaceutical supply chain. International Journal of Operations and production Management, 29(11), 1156- 1185.

Archer, N. (2005) An Overview of the Change Management Process in government, International Journal of Electronic Business, 3, 1, 68-87.

Arnold, U., & Essig, M. (2002).Digital bidding in Public Procurement: Economic Effects of Electronic Sourcing in the Public Sector, in 11th Annual International Purchasing and Supply Education and Research Association Conference. Twente University, Netherlands.

Baily, (2008). Procurement principles and management. Harlow, England: Prentice Hall Financial Times.

Bakos, G. (2007). B2B Progress in Italian Organization, A multiple case study. Human Resources Procurement Journal, 21(3), 275- 292.

Bhatnagar, S. (2002). Government: Lessons from Implementation in Developing Countries, Regional Development Dialogue, 24, UNCRD, Autumn Issue, 164-174.

Botha, J., Bothma, C. & Geldenhuy, P. (2008). Managing e- commerce in Business, Cape Town, Juta & company Ltd

Burn, J., & Robins, G. (2003). Moving towards E-government: A Case Study of Organizational. Change Processes, Logistics Information Management, 16, 1, 25-35.

Carter, L., & Belanger, F. (2005). The utilization of e-Government services: citizen trust, innovation and acceptance factors. Information Systems Journal 15: 5-25.

Chen, P. (2008). Electronic Governance. Oxford Companion to Australian Politics/Oxford Reference Online. B. Galligan and W. Roberts, Oxford University Press.

Cooper, J. (2006). The digital divide: the special case of gender. Journal of Computer Assisted Learning 22(5): 320-334.

Croom, R., & Johnston, R. (2003). E- Service; enhancing internal customer service through E- procurement. International Journal of Service Industry management.

Dangermond, J. (2002). Web services and GIS. Geospatial Solutions, 12(7): 56-57.

Davila, A., Gupta, M., Palmer, J. (2002). Moving Procurement Systems to the Internet: The Adoption and Use of E- Procurement Technologies Models, Stanford GSB

Eng, Y (2004). The role of e-marketplaces in supply chain management, Industrial Marketing Management, 33(2).

Gunasekaran, A., & Ngai, E. (2008). Adoption of E- procurement in Hong Kong; An empirical Research, International Journal production economics, 33, 133.

Hamisi, S. (2010). Challenges and opportunities of Tanzania’s SMEs in adapting supply chain management. African Journal of Business Management, 5(4), 1266- 1276

Hellen, W., & Christine, H. (2008). E- Procurement in the United Nations; influences, issues and impact” International Journal of Operations and Production Management, 28(9), 831- 857.

Ho, K. (2002). Reinventing Local Governments and the e-Government Initiatives, Public Administration Review, 62(4), 424-433.

Hong, W., & Zhu, K. (2006). Migrating to internet based e- commerce: factors affecting e- commerce adoption and migration at the firm level, Information and Management, 43, 204- 221.

Kauffman, J., & Kriebel, A. (2008). Where we’re going, Electronic procurement, 12, 27-33.

Klakota, F. (2009) “Electronic concepts and applications of B2B procurement, (3rded.), New York: West Publishing company.

Sekeran, U. (2010). Research methods for business: A skill building approach, (4th Ed). Sheel Print-N-Pack, Noida.India.

Wamego, J. (2005). Tackling graft in public procurement. Adili, Transparency International News Service Publication. Nairobi

Wu, F. (2007). Antecedents and outcomes of e- procurement adoption: an integrative model, IEEE Transactions on Engineering Management, 54(3), 576.

Zhu, K., & Kraemer, L. (2005). Post- adoption variations in usage and value of e-business by organizations: Cross- country evidence from the retail industry. Inform. Systems Res. 16(1), 61- 84
How to Cite
Mutangili, S. (2019). Effects of E-Procurement Practices on Supply Chain Performance in Kenya. Journal of Procurement & Supply Chain, 3(1), 18 - 29. Retrieved from https://stratfordjournals.org/journals/index.php/journal-of-procurement-supply/article/view/248

Most read articles by the same author(s)

1 2 > >>