Examining the Role of Management in Upholding Food Safety Standards in Unclassified Restaurants within Nairobi City County
DOI:
https://doi.org/10.53819/81018102t2301Abstract
Restaurants provide food to millions of people away from home. However, the provision of safe food in most unclassified restaurants, particularly in Nairobi City County, is a problem. This study aimed to establish the role of management in ensuring that safety standards are met for safe food provision by unclassified restaurants in Nairobi City County. A descriptive survey design was employed as the blueprint to guide the study. The study population consisted of 124 unclassified restaurants in Nairobi's Central Business District. Data collection involved questionnaires, in-depth interview guides, and observation checklists. Questionnaires were administered to supervisors, cooks, and waiters, while interview schedules were conducted with restaurant managers. Quantitative data were analyzed using means, standard deviations, inferential models, and presented in tables and figures. A t-test was used to determine if there is a significant difference between unclassified restaurants that observe specific food safety management practices and those that do not. The chi-square test, as one of the inferential statistics, was employed to determine the association between food handling practices, food hygiene training, food legislation compliance, and the role of management in applying safe food provisions. Qualitative results were presented in tables and triangulated with quantitative results. The study found that the role of management and safe food provision by unclassified restaurants have a significant association (χ2=11.107, p value=.001 < .05). This paper concludes that the role of management impacts the safe food provision by unclassified restaurants. The study recommends that the management of unclassified restaurants implement existing food safety guidelines and procedures. Additionally, restaurant management should work closely with employees to enhance safe food provisions in the hotel industry.
Keywords: Management, food safety standards, unclassified restaurants, safe food provision, regulatory compliance, Nairobi City County
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