Effect of Reward on Nurse Job Performance in Kenyan National Referral Hospitals


  • Rhoda Jelagat Chumba University of Nairobi
  • Peter K'Obonyo University of Nairobi
  • Florence Muindi University of Nairobi
  • James Njihia University of Nairobi


Employee Reward, Job Performance, Kenyan National Referral Hospitals


Employee job performance plays a critical role in firm's competitiveness, sustainability and continuous improvement and thus continues to fuel a great deal of research. A significant number of studies propose that reward predict employee job performance. Effective reward enables firms to attract, engage and retain key staff to achieve strategic and financial goals. The purpose of this study was to determine the effect of employee reward on nurse's job performance in Kenyan national referral hospitals. The study employed cross sectional survey research design. The study found out that extrinsic and intrinsic reward is positively and significantly related to employee job performance, however extrinsic reward (77.3%) influenced job performance to a great extent as compared to intrinsic reward (64.9%). The study concludes that employees reward significantly enhances employees' performance. Rewards are very essential in the organization to support confidence and to establish humanity between rewards are given to motivate employees in safeguarding complete obligation to their work in the economizing stage so that employees well perform own jobs. The management of referral hospitals should set reward systems and programs that link the type of rewards given to encourage performance based results. Thus the higher the rewards perceived by employees, the greater the motivation to work smart for better service delivery. In shaping people results and performance, therefore, rewards should reinforce individual motivation.

Key Words: Employee Reward, Job Performance, Kenyan National Referral Hospitals.

Author Biographies

Rhoda Jelagat Chumba, University of Nairobi

PhD Candidate, Department of Business Administration

School of Business, University of Nairobi

Peter K'Obonyo, University of Nairobi

Lecturer, Department of Business Administration, School of Business, University of Nairobi

Florence Muindi, University of Nairobi

Lecturer, Department of Business Administration

School of Business, University of Nairobi

James Njihia, University of Nairobi

Lecturer, Department of Business Administration

School of Business, University of Nairobi


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How to Cite

Chumba, R. J., K’Obonyo, P., Muindi, F., & Njihia, J. (2018). Effect of Reward on Nurse Job Performance in Kenyan National Referral Hospitals. Journal of Human Resource & Leadership, 2(4), 77–92. Retrieved from https://stratfordjournals.org/journals/index.php/journal-of-human-resource/article/view/206