Effect of Perceived Organizational Justice on Turnover Intentions in the Banking Sector in Nairobi City County in Kenya

Authors

  • Everlyne Cheruto Chelangat Jomo Kenyatta University of Agriculture and Technology
  • Dr. Susan Were Jomo Kenyatta University of Agriculture and Technology
  • Prof. Romanus Odhiambo Jomo Kenyatta University of Agriculture and Technology

Keywords:

Perceived organizational Justice, Turnover intention, Employee engagement and Banking sector

Abstract

Employees believe that the organization has a general positive or negative orientation toward them that encompasses recognition, contributions and concern for their welfare. Whilst organizations want their employees to be engaged; there are indicators that engaged employees are more productive. Consequently, there is a link between employee engagement and discretionary effort, innovation, customer loyalty, quality, profitability, earnings per share and productivity. When employees are not fully engaged in the organization, not happy and satisfied with their work, they are more likely to shift their passions to searching and connecting with potential employers. The study examined the effect of perceived organization justice on turnover intentions in the banking sector in Nairobi City County in Kenya. The study adopted a cross sectional survey design. The target population of the study was 6,487 employees in the six banks in Nairobi City County. Simple random sampling technique was used in selecting the sample for this study to be 326 respondents drawn from top-level and middle-level management. Data was collected using questionnaires and analyzed using SPSS version 22 and STATA version 14 where an analysis of descriptive statistics, correlation and logistic regression analyses was done. Analyzed data was used to examine the relationship between pairs of variables and the effect of perceived organizational justice on the turnover intentions. Logistic regression of coefficients results showed that Perceived Organization Justice and Turnover Intention were negatively and significant related (β=-2.633, p=0.000). This implied that an additional unit of Perceived Organization Justice decreases the probability of turnover intention by 2.633 points holding other factors constant. The study concluded that Perceived Organization Justice have negative and significant effect on turnover intentions.

Keywords: Perceived organizational Justice, Turnover intention, Employee engagement and Banking sector

Author Biographies

Everlyne Cheruto Chelangat, Jomo Kenyatta University of Agriculture and Technology

PhD Candidate

Dr. Susan Were, Jomo Kenyatta University of Agriculture and Technology

Senior Lecturer

Prof. Romanus Odhiambo, Jomo Kenyatta University of Agriculture and Technology

Senior Lecturer

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Published

2018-03-02

How to Cite

Chelangat, E. C., Were, D. S., & Odhiambo, P. R. (2018). Effect of Perceived Organizational Justice on Turnover Intentions in the Banking Sector in Nairobi City County in Kenya. Journal of Public Policy & Governance, 2(1), 1–20. Retrieved from https://stratfordjournals.org/journals/index.php/journal-of-public-policy-governa/article/view/105

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