Stakeholder’s Engagement and Performance of Urban Informal Settlement Upgrading Project in Kigali City; A Case of Mpazi Project, Nyarugenge District
DOI:
https://doi.org/10.53819/81018102t5296Abstract
The purpose of this research was to analyze the stakeholder’s engagement and performance of the urban informal settlement-upgrading project in Kigali in a case of Mpazi Project in Nyarugenge District. The objectives of the study were to assess how the stakeholder’s engagement in project identification contribute on the performance of urban informal settlement upgrading project in Mpazi, examine how stakeholders engagement in project planning contribute on the performance of Mpazi informal settlement upgrading project and ascertain how stakeholders engagement in project implementation contribute on the project performance of Mpazi informal settlement upgrading. The study used descriptive case study research based on quantitative and qualitative approaches to get a better insight into the study. The target population was 550, from which a sample size of 110 was drawn using the stratified sampling technique. The test-retest method was used to find out the reliability of instruments. The gathered information was coded and investigated utilizing the Statistical Product and Service Solutions (SPSS) software version 21. On stakeholder’s engagement in project identification, the overall means of results was 4.204 that is between high (4) and very high (5), it presents that the stakeholder’s engagement in project identification contributes on project performance. The correlation between stakeholder’s engagement in project identification and project performance was 0.925 and statistically significant with p value=0.000b. It presents that there was a high positive correlation between stakeholder’s engagement in project identification and project performance. On the stakeholder’s engagement in project planning, the overall means of results was 4.163 that is between high (4) and very high (5), it presents that the stakeholder’s engagement in project planning contribute on project performance. The correlation between stakeholder’s engagement in project planning and project performance was 0.956 and statistically significant with p value=0.000b. It presents that there was a high positive correlation between stakeholder’s engagement in project planning and project performance. On the stakeholder’s engagement in project implementation, the overall means of results was 4.417 that is between high (4) and very high (5), it presents that the stakeholder’s engagement in project implementation contributes on the project performance. The correlation between stakeholder’s engagement in project implementation and project performance was 0.913 and not statistically significant with p value=0.146b. The study concludes that there were a high positive correlation between stakeholder’s engagement and project performance of urban informal settlement upgrading project of Mpazi Project, in Nyarugenge District. The study recommends that project manager should consider the voices from stakeholders in process of taken decisions during project designs and implementation. Stakeholders' engagement in urban informal settlement upgrading projects should be actively promoted and facilitated.
Keywords: Stakeholder’s Engagement, Performance, Informal Settlement Upgrading Project, Mpazi Project, Kigali City.
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