Antecedents of Change Management Determinants on Operational Efficiency of Public Universities in Kenya


  • Dr. Charles Momanyi, PhD Kisii University



Operation efficiency of many public universities in Kenya has been poor. Hence, the study examined the antecedents of change management and operational efficiency of public universities in Kenya. The specific objectives were to examine the effect of change leadership, technological factors and resource allocation on operational efficiency of public universities in Kenya. The study was a literature-based review. It was found that the antecedents of change management can include change leadership, technology factors and resource allocation. The extent of the change leadership, technology factors and resource allocation influence the direction of the change administration.  The study concluded that change leadership includes bringing together the resources allocated toward meeting the change efforts. The effectiveness of the change leadership has a positive impact on the operation efficiency. The change leadership is to develop strategies and policies that can be used for any strategy implementation. The effectiveness of change leadership provides high leadership commitment, accountability and change management expertise. Technological change has an impact on all organizations and impacts operational efficiency positively. Technological change is a critical requirement for strategic planning in change management. The introduction of the technology is deemed to improve users' efficiency, thus increasing operating efficiency. Resource allocation is one of the critical determinants of change management and influences operation efficiency positively. The resource allocation is based on budgetary allocation, financial considerations and scheduling available resources. The study recommended that change leadership in the universities needs to understand why the organization needs to change/critical purposes. The leadership needs to be practical to ensure employees follow the change plans to prevent deviating from the change process. The employees need to be enlightened on the organization's technological changes to ensure that changes are implemented thoroughly and smoothly. The universities need to allocate financial resources for strategic planning implementation. An organization should plan ahead of the change process and the resource required to ensure that it determines the changes that need to be made and how long it will take to get them done. Resource allocation need to be effectively and economically to accomplish goals.

Keywords: Change management, change leadership, technological factors, resource allocation, operational efficiency, public universities, Kenya

Author Biography

Dr. Charles Momanyi, PhD, Kisii University

Kisii University


Akbar, M. A., Sang, J., Khan, A. A., Mahmood, S., Qadri, S. F., Hu, H., & Xiang, H. (2019). Success factors influencing requirements change management process in global software development. Journal of Computer Languages, 51(4), 112-130.

Alqatawenah, A. S. (2018). Transformational leadership style and its relationship with change management. Verslas: Teorija Ir Praktika/Business: Theory and Practice, 1(9), 17-24.

Alvarez, S. A., & Barney, J. B. (2005). How do entrepreneurs organize firms under conditions of uncertainty? Journal of management, 31(5), 776-793.

Aondo R, M., Ngui T. & Okeyo W. (2020), The Relationship between Transformational Leadership Style and Performance of Chartered Universities in Kenya. Journal of Human Resource & Leadership, 4(4), 59-75

Asante, A. D., & Zwi, A. B. (2017). Factors influencing resource allocation decisions and equity in the health system of Ghana. Public Health, 123(5), 371-377.

Bosire, D. O. (2018). Determinants of Strategic Change Management Practices Among County Governments in Kenya (Doctoral dissertation, university of Nairobi).

Chen, Y., Ma, X., Yan, P., & Wang, M. (2021). Operating efficiency in Chinese universities: An extended two-stage network DEA approach. Journal of Management Science and Engineering, 6(4), 482-498.

Chepkosgei, S. I., & Atambo, W. (2018). Influence of resource allocation on strategic planning implementation in public universities: A case study of Rongo University. International Journal of Social Sciences and Information Technology, 4(10), 354-361.

Cheruiyot, M. P., Namusonge, G. S., & Sakwa, M (2018). Influence of Internal Control Practices on Performance of Universities in Kenya. International Journal of Social Sciences and Information Technology, 4(8), 224 -234

Chuttur, M. Y. (2009). Overview of the technology acceptance model: Origins, developments and future directions. Working Papers on Information Systems, 9(37), 9-37.

Crowston, K., & Osborn, C. S. (1998). A coordination theory approach to process description and redesign. Journal of leadership, 3(1), 25-41

Crowston, K., Rubleske, J., & Howison, J. (1994). Coordination theory: A ten-year retrospective. In Human-computer interaction and management information systems: Foundations (pp. 134-152). Routledge.

Dasgupta, S., Granger, M., & McGarry, N. (2002). User acceptance of e-collaboration technology: An extension of the technology acceptance model. Group Decision and Negotiation, 11(2), 87-100.

Davis, F. D., & Venkatesh, V. (2006). A critical assessment of potential measurement biases in the technology acceptance model: three experiments. International journal of human-computer studies, 45(1), 19-45.

EACC. (2019). The 3rd quarterly report covering the period from 1st July, 2018 to 30th September, 2018. Unpublished Report, Nairobi.

EACC. (2021). Report of activities and financial statements for the financial year 2020/2021. Unpublished Report, Nairobi

Gathoni, R. A., & GACHUNGA, D. H. (2016). Effect of Strategic Change Management on Organizational Performance in Public Universities in Kenya. Strategic Journal of Business & Change Management, 3(4), 214-223.

Glover, D., Sumberg, J., Ton, G., Andersson, J., & Badstue, L. (2019). Rethinking technological change in smallholder agriculture. Outlook on Agriculture, 48(3), 169-180.

Guto, R. (2020). Information and Communication Technology Usage in Record Management Practices in Prevention of Corruption in Public Universities in Kenya. Journal of African Interdisciplinary Studies, 4(5), 41-52.

Hartman, W. T., & Boyd, W. L. (2008). Resource allocation and productivity in education: theory and practice. Greenwood Publishing Group.

Hussaini, I., & Bashir, Y. A. A. B. (2021). Effect Of Information and Communication On Fraud Prevention And Detection In Deposit Money Banks In Nigeria. Journal of Accounting and Finance Research 1(2), 21-34

Kaipia, R. (2007). Supply chain coordination: studies on planning and information sharing mechanisms. (Doctoral Dissertation, Helsinki University of Technology).

Karanja, C. W. (2017). Strategy Implementation on Non-Financial Performance of Private Universities: A Case of United States International University-Africa (Doctoral dissertation, United States International University-Africa).

Kathungu, R. (2016). The Effect of Budget Utilization On the Performance of County Governments: A Case Study of Eastern Kenya Region (Doctoral dissertation, University of Nairobi).

Kegoro, H., O. & Makori, G. (2020). Technological Initiatives on Operational Performance of Public Universities in Kenya. International Journal of Humanities and Social Science, 8(3), 115-125.

Kho, J., Gillespie, N., & Martin-Khan, M. (2020). A systematic scoping review of change management practices used for telemedicine service implementations. BMC health services research, 20(1), 1-16.

Kim, Y. J., Chun, J. U., & Song, J. (2009). Investigating the role of attitude in technology acceptance from an attitude strength perspective. International Journal of Information Management, 29(1), 67-77.

Kimutai, K. S. (2017). Change Management Strategies and Organizational Effectiveness In Public Universities In Kenya; A Case Of The (Doctoral Dissertation, Kenyatta University).

Kinoti, D. K. (2015). Effects of change management on employee performance in co-operative bank of Kenya limited by (Doctoral dissertation, University of Nairobi).

Liefner, I. (2003). Funding, resource allocation, and performance in higher education systems. Higher education, 46(4), 469-489.

Mansaray, H. E. (2019). The role of leadership style in organisational change management: a literature review. Journal of Human Resource Management, 7(1), 18-31.

Money, W., & Turner, A. (2004). Application of the technology acceptance model to a knowledge management system. In 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the (pp. 9-pp). IEEE.

Murage, S. W. (2022). Transformational Leadership and Performance of Public Universities in Kenya. American Journal of Humanities and Social Sciences Research 6(2), 160-168

Njiru, S. G. (2018). Project management practices and implementation of projects in manufacturing companies in Nairobi City County, Kenya. (Doctoral Thesis, Kenyatta University.

Noto, G., Belardi, P., & Vainieri, M. (2020). Unintended consequences of expenditure targets on resource allocation in health systems. Health Policy, 124(4), 462-469.

Nyamburah, G. M. (2020). Change Management Implementation Practices and Performance of Public Universities in Kenya: A Case Of (Doctoral Dissertation, Kenyatta University).
Olson, G. M., Malone, T. W., & Smith, J. B. (Eds.). (2001). Coordination theory and collaboration technology. Psychology Press.

Osumba, P. O., & Sang, P. K. (2021). Management Science Tools And Operational Efficiency Of Public Universities In Kenya. African Journal Of Emerging Issues, 3(1), 25-42.

Preece, D. (2020). Organizations and technical change: Strategy, objectives and involvement. Routledge.

Sadiq, A. M. (2019). Effect of Resource Allocation Strategy on the Performance of Water Services Boards in Kenya. Academy of Management Journal, 37(3), 580-599.

Shang, J., & Liu, Z. (2009). Coordination theory of energy-saving generation dispatch and its application [J]. Electric Power Automation Equipment, 6, 109-114.

Shihemi, R. (2016). Influence of monitoring and evaluation tools on projects performance of building and construction projects in Kenyan public universities: A case of the University of Nairobi (Doctoral dissertation, University Of Nairobi).

Shisia, A., Sang, W., Matoke, J., & Omwario, B. N. (2014). Strategic Innovation and Performance of public universities in Kenya. European Journal of Business and Management, 6(23), 259-269

Shuqair, H. I., & Abdel-Aziz, D. M. (2019). Efficient and strategic resource allocation for sustainable development in Jordan. Journal of Architectural Engineering Technology, 4(1), 138.

Sukirman, Y., Hidayah, R. & Suryandari, D. (2018). Fraud Prevention: Information Technology and Internal Control Perspective. International Journal of Economics, Commerce and Management 6(10), 329-337

Venkatesh, M. P., Renuka, S. M., Malathi, B., & Umarani, C. (2018). Evaluation of Critical Factors Influencing Resource Allocation in Indian Construction Projects. In Applied Mechanics and Materials (Vol. 174, pp. 2774-2777). Trans Tech Publications Ltd.




How to Cite

Momanyi, C. . (2022). Antecedents of Change Management Determinants on Operational Efficiency of Public Universities in Kenya. Journal of Strategic Management, 6(6), 155–173.