Effects of Strategic Planning on Performance of Small and Medium Enterprises: The Case of SMEs in Nairobi

Authors

  • Audrey Omusundi Akolo The Catholic University of Eastern Africa
  • Dr. Benjamin Mulili The Catholic University of Eastern Africa
  • Dr. Anne Kiboi The Catholic University of Eastern Africa

Keywords:

Strategic Planning Strategy Selection, Strategy Implementation, Strategic Evaluation, Small and Medium Enterprises & Performance

Abstract

The main objective of this study was to assess the effects of strategic planning on performance of small and medium enterprises in Nairobi CBD. The research addressed three specific objectives, namely, to establish the effect of strategy selection on performance of small and medium enterprises in Nairobi CBD, to determine how strategy implementation affects performance of small and medium enterprises in Nairobi CBD and to assess the extent to which strategic evaluation affects performance of small and medium enterprises in Nairobi CBD. The study adopted a descriptive research design in establishing the relationship between strategic planning and performance of small and medium enterprises. The population was the management/owner of small and medium enterprises in Nairobi Town. According to Nairobi City County Records (2016), there are approximately 600 SMEs in the CBD. Data for the study was collected from a sample of top management of small and medium sized enterprises in Nairobi town. The researcher adopted stratified random sampling, the reason being that it is suitable for large populations. Data was collected through questionnaires. Specific closed ended questions were incorporated in the questionnaires which aimed at capturing specific information. The questions followed the Likert scale format for each objective where respondents were asked to rate the responses indicated in tabular form on a scale of five (5). The study concluded that SME managers are required to ensure that they prepare a  strategic  plan  that  sets  out  annual  objectives, establishes an  effective organizational structure, fixes a budget, develops a viable information  system  and  generally  devices a work  plan  for  job  execution. The study recommended that having prepared the strategic plans alone does not guarantee success. The SME managers should thus go a step further and ensure that the strategic plans are followed to the letter. SME owners should set achievable goals and subdivide them into short-term, medium-term and long-term goals. There is need for the owners and management teams of SMEs to categorize the factors that affect strategic planning in their businesses. SME managers should also work towards mitigating the effects of any factor seen to be acting as barriers to strategic planning.

Keywords:  Strategic Planning Strategy Selection, Strategy Implementation, Strategic Evaluation, Small and Medium Enterprises & Performance.

Author Biographies

Audrey Omusundi Akolo, The Catholic University of Eastern Africa

Postgraduate Student

Dr. Benjamin Mulili, The Catholic University of Eastern Africa

Lecturer

Dr. Anne Kiboi, The Catholic University of Eastern Africa

Lecturer

References

Abdalkrim, G. M. (2013). The impact of strategic planning activities on private sector organizations performance in Sudan: An empirical research. International Journal of Business and Management, 8(10), 134.

Agbor, J. M. (2011). The Relationship between Customer Satisfaction and Service Quality: a study of three Service sectors in Umeå.

Aldehayyat, J., & Twaissi, N. (2011). Strategic planning and corporate performance relationship in small business firms: Evidence from a Middle East country context. International Journal of Business and Management, 6(8), 255.

Alsoboa, S. S., & Aldehayyat, J. S. (2013). The impact of competitive business strategies on managerial accounting techniques: A study of Jordanian public industrial companies. International Journal of management, 30(2), 545.

Anchor, J. R., & Aldehayyat, J. S. (2012). Strategy Implementation in Jordanian Hotels.

Arasa, R. A. M. (2008). Strategic planning, employee participation and firm performance in Kenya’s insurance industry. PhD Thesis. School of Business, University of Nairobi.

Biggs, T., & Shah, M. K. (2006). African SMEs, networks, and manufacturing performance. Journal of Banking & Finance, 30(11), 3043-3066.

Bryson, J. M., Edwards, L. H., & Van Slyke, D. M. (2017). Getting strategic about strategic planning research.

Bwisa, H. M. (2011). Entrepreneurship theory and practice: A Kenyan perspective. Nairobi: Jomo Kenyatta Foundation.

Campbell, R. H. (2010). Strategic planning and organization performance in a volatile economic environment (Doctoral dissertation, Capella University).

DiGaetano, R. (2013). Sample frame and related sample design issues for surveys of physicians and physician practices. Evaluation & the health professions, 36(3), 296-329.

Duncan, S., & Fiske, D. W. (2015). Face-to-face interaction: Research, methods, and theory (Vol. 3). Routledge.

Gică, O. A., & Balint, C. I. (2012). Planning practices of SMEs in North-Western region of Romania–An empirical investigation. Procedia Economics and Finance, 3, 896-901.

Hamisi, S. (2011). Challenges and opportunities of Tanzanian SMEs in adopting supply chain management. African Journal of Business Management, 5(4), 1266.

Johnson, G., Whittington, R., Scholes, K., Angwin, D., & Regnér, P. (2013). Exploring strategy text & cases (Vol. 10). Pearson.

Kantabutra, S., & Rungruang, P. (2013). Perceived vision-based leadership effects on staff satisfaction and commitment at a Thai energy provider. Asia-Pacific Journal of Business Administration, 5(2), 157-178.

Kariuki, I. M. (2011). Challenges and survival strategies of supermarkets in Nairobi, Kenya. (Doctoral dissertation). University Of Nairobi, Kenya.

Kazimoto, P. (2014). Assessment of challenges facing small and medium enterprises towards International Marketing Standards: a Case Study of Arusha Region Tanzania. International 303-311.

Komen, A. K. (2014). An Assessment of Challenges Affecting the Competitiveness of Small and Medium Sized Enterprises in Baringo County (Doctoral dissertation).

Laffont, J. J., & Martimort, D. (2009). The theory of incentives: the principal-agent model. Princeton university press.

Lawrence, P. (2011). Explaining Sub‐Saharan Africa's Manufacturing Performance. Development and Change, 36(6), 1121-1141.

Mitchelmore, S., & Rowley, J. (2013). Growth and planning strategies within women-led SMEs. Management Decision, 51(1), 83-96.

Muchira, W. N. (2013). Relationship between strategy implementation and performance in commercial banks in Kenya. (MBA project, School of Business University of Nairobi.

Munuve, P. M. (2010). Response Strategies of British American Tobacco to Macro Environmental Changes. AN MBA Project, School of Business, University of Nairobi.

Muturia, J. (2009). Multidimensional strategic planning practices and firm performance (Doctoral dissertation, University of Nairobi, Kenya).

Namazi, M. (2013). The role of the agency theory in implementing management's control. Journal of Accounting and Taxation, 5(2), 38.

Ndung’u, C. (2011). Competitive strategies adopted by players in the beer industry in Kenya. Master’s thesis). University of Nairobi, Nairobi.

O’Regan, N., & Ghobadian, A. (2012). Effective strategic planning in small and medium sized firms. Management Decision, 40(7), 663-671.

Obonyo, G. O. (2013). Evaluating marketing strategies adopted by supermarkets for a competitive edge: a case of Kisii town supermarkets. Interdisciplinary Jtheirnal of Contemporary Research In Business, 4(12), 15-40.

Ofori, D., & Atiogbe, E. (2012). Strategic planning in public universities: a developing country perspective. Journal of management and strategy, 3(1), 67.

Okeyo, W. O. (2014). The influence of business environmental dynamism, complexity and munificence on the performance of small and medium enterprises in Kenya. International Journal of Business and Social Research, 4(8), 59-73.

Ong’ayo, E. (2012). Employee perception of the influence of strategic planning on organization performance at the ministry of Foreign affairs, Kenya (Doctoral dissertation).

Panda, B., & Leepsa, N. M. (2017). Agency theory: Review of Theory and Evidence on Problems and Perspectives. Indian Journal of Corporate Governance, 0974686217701467.

Parnell, J. A. (2013). Uncertainty, generic strategy, strategic clarity, and performance of retail SMEs in Peru, Argentina, and the United States. Journal of Small Business Management, 51(2), 215-234.

Peters, G. J. Y. (2014). The alpha and the omega of scale reliability and validity: why and how to abandon Cronbach’s alpha and the route towards more comprehensive assessment of scale quality. European Health Psychologist, 16(2), 56-69.

Ross, M. (2014). Research ethics and permission. The clinical teacher, 11(7), 495-496.The Republic of Kenya, (2012) Economic Survey. Nairobi Kenya: Government Printers, 2012.

Santos, J. B., & Brito, L. A. L. (2012). Toward a subjective measurement model for firm performance. BAR-Brazilian Administration Review, 9(SPE), 95-117.

Schwab, K. (Ed.). (2009). The global competitiveness report 2009-2010. World Economic Forum.

Sekaran, U., & Bougie, R. (2010). Theoretical framework in theoretical framework and hypothesis development. Research Methods for Business: A Skill Building Approach, United Kingdom: Wiley, 80.

Sosiawani, I., Ramli, A., Mustafa, M., & Yusoff, R. Z. (2015). Strategic Planning and Firm Performance: A Proposed Framework. International Academic Research Journal of Business and Technology, 1(2), 201-207.

Wheelen, T. L., & Hunger, D. J. (2010). Strategic Management and Business Policy, Achieving Sustainability. International Edition.

Downloads

Published

2018-10-21

How to Cite

Akolo, A. O., Mulili, D. B., & Kiboi, D. A. (2018). Effects of Strategic Planning on Performance of Small and Medium Enterprises: The Case of SMEs in Nairobi. Journal of Strategic Management, 2(4), 65–84. Retrieved from https://stratfordjournals.org/journals/index.php/journal-of-strategic-management/article/view/200

Issue

Section

Articles